Frequently asked questions

What is GoTripAble?

Who built GoTripAble?

Is GoTripAble just for wheelchair users?

How is GoTripAble different from other travel sites?

How does GoTripAble work?

Is it free to use?

Do I need to create an account?

What conditions does GoTripAble cover?

What do the ratings mean?

Can I request a destination that isn't listed?

I have fibromyalgia. How does GoTripAble help me?

I have IBS or Crohn's. Is toilet access information available?

I'm heat-intolerant (due to MS, fibromyalgia, POTS, or medication). Can GoTripAble help?

I don't use a wheelchair, but I struggle with uneven terrain and hills. Is GoTripAble useful for me?

I'm autistic / have sensory sensitivities. How does GoTripAble help?

I'm travelling with a child in a buggy or pram. Is there pram-friendly information?

Does GoTripAble use AI?

Is the accessibility information on GoTripAble entirely AI-generated?

Where does the wheelchair accessibility data come from?

How accurate is AI-assisted content?

Is GoTripAble registered with the ICO?

What cookies does GoTripAble use?

How do I make a complaint?

How do I request my data or ask for it to be deleted?

How accurate is the information on GoTripAble?

Is GoTripAble a medical service?

Who is responsible for my travel decisions?